Terms of service

# Terms of Service — Carbon Zero Industries

*Last updated: July 2, 2026*

Welcome to Carbon Zero Industries. These Terms of Service ("Terms") govern your use of our website and any purchase you make through it. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

## About Us

Carbon Zero Industries is an MSME-registered business based in Malappuram, Kerala, India, manufacturing steel firewood stoves and incinerators.

**Registered Address:** Visappadi, Kizhisseri, Malappuram, Kerala – 673641
**Contact:** +91 9074984568 | carbonzeroindia@gmail.com

## Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You must not misuse this site by knowingly introducing viruses, malware, or other harmful material, or attempt unauthorised access to our systems.

## Products and Pricing

We make every effort to display accurate product descriptions, images, and pricing. However:
- Product images are for illustration; actual products may vary slightly due to manufacturing processes.
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
- We reserve the right to correct pricing or product information errors, even after an order has been placed, and will inform you before proceeding if this affects your order.
- We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

## Orders and Payment

By placing an order, you confirm that the information you provide (name, address, contact details) is accurate and complete. Orders are confirmed only upon successful payment through our payment gateway partner. We reserve the right to cancel any order in cases of suspected fraud, pricing errors, or inability to fulfil the order, in which case a full refund will be issued.

## Shipping and Delivery

Shipping timelines and charges are governed by our [Shipping Policy]. Delivery estimates are not guaranteed and may be affected by factors outside our control.

## Returns and Refunds

Returns and refunds are governed by our [Return and Refund Policy]. Please refer to that policy for eligibility and process details.

## Product Use and Safety

Our products are intended to be used as described in the product listing and any included instructions. Carbon Zero Industries is not responsible for damage, injury, or loss resulting from misuse, improper assembly, or use of the product outside its intended purpose. Customers are responsible for ensuring their use of the product complies with any applicable local laws or regulations in their area.

## Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Carbon Zero Industries and may not be copied, reproduced, or used without our written permission.

## Limitation of Liability

To the extent permitted by law, Carbon Zero Industries shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in connection with any order shall not exceed the amount paid for that order.

## Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts in Malappuram, Kerala.

## Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

## Contact Us

For any questions about these Terms, please contact:

**Carbon Zero Industries**
Visappadi, Kizhisseri, Malappuram, Kerala
Phone/WhatsApp: +91 9074984568
Email: carbonzeroindia@gmail.com